I just wanted to drop you a note to say thanks so much to Luke for the service he has provided on my job at 6 Seaview Parade, Colla..... From my first visit to the showroom with the client, to the upcoming conclusion of this 3 bathroom plus laundry job, he has been incredibly helpful and attentive. He is always quick to respond to any queries, return calls and emails and even went out of his way to help last week by making a site visit after work to personally drill tap holes in a couple of basins as if we’d had to wait for a tradesman to do it, it would have delayed the ongoing works. Not many people would go out of their way like that. In a business where I know tensions can sometimes arise I thought it would be good to give you some really positive feedback.
You will definitely get more business from me.
Thanks and regards,
We would like to thank you and ACS bathrooms for your excellent service and attention to detail with the renovation of our home.
Your knowledge with the products you sell was very helpful to us in choosing the right fixtures and fittings, ACS bathrooms have a very good range of products modern ,but at a affordable price.
We were also very impressed with the efficient delivery time from your placing the order to us receiving the goods in Brisbane.
We would have no hesitation in recommending ACS bathrooms and yourself Corey to future clients.
Adam and Jane Qld
Well, we love the house.
When we started the complete renovation of our penthouse apartment we did not know of ACS and our architect had suggested some a couple of high end suppliers of kitchen/bathroom equipment to check out. In the process we stumbled on ACS. Over the course of the renovation we developed a great relationship with Miles Taylor and his Manager Corey Pettett such that we ended up purchasing all the major items from ACS. Not only did they have all the latest taps, baths, basins etc. the prices were significantly lower than the other high end stores we visited. On top of all that, the service was exceptional. Of all the company’s and people we dealt with in the course of the renovation ACS and Miles in particular, were the best of the bunch.
Carmen & Ron Barnacle, Melbourne VIC
Thank you so much for organising delivery of the bath.
It arrived yesterday – so that was wonderful.
The service I have received from you and ACS has been outstanding and I would have no hesitation in recommending you to anyone I know!
So thank you very very much
Sue, Sydney NSW
It is not very often that I would find myself writing to a company about the service I have received. But in this circumstance I feel it necessary for you to know that I have received outstanding service from Dan at your Richmond store. We are building a new home so you could imagine how many places that I have visited to sort out all of our bathroom fit outs and with that have experienced the lack of service and enthusiasm from many. But when I came into the showroom for the first time, Dan could not have been anymore helpful. Not only did he give me great ideas but he was extremely helpful with any queries I may have made.
He followed through with all my requests promptly, and I can assure you there were many. Building our home has been a very long project and Dan has been so patient and very understanding of our circumstance. It is very rare to find a good sales person these days but I can honestly say that he is a credit to your company. I would not hesitate in recommending ACS bathrooms to any of my friends or family.
Again a big thank you to Dan, you have been just wonderful. All the bathrooms look amazing and I will follow through with some photos soon.
Nancy & John, Melbourne VIC
It was very exciting today to receive our two pallets of beautiful bathroom products. They arrived safely and intact and are checked and correct...not that I expected otherwise given your excellent level of service.
Thank you so much for making this experience of internet buying (for such important products) so very stress free and giving me the confidence to purchase this way. A bit sad, but we had far better service from you in Sydney than from our local outlets!
I can't wait until we make a start on our bathroom because they will look fabulous.
Susan, Launceston TAS
Just what can I say. Your service was exceptional to say the least. You answered any queries that I had promptly and correctly giving me just the information I needed.
Being an apprehensive, first time buyer on the internet of bathroom goods, the experience was so pleasant and surprising that I will now be purchasing all my bathroom accessories from ACS and making recommendations around Adelaide.
The vanities were received beautifully packed, delivered extremely fast and exactly how described from your emails. Furthermore your prices are extremely reasonable in comparison to recommended retail pricing saving me a lot of time and money. Your website is easy to use and products are displayed clearly. Your instructions were extremely clear and the whole process went so smoothly.
What more can I want? A big thank you for the wonderful customer service I received and a big thank you to ACS for your high standards!
Lena, Adelaide SA
"Thank you very much for your amazing customer service. Matt was great from the moment we walked in your showroom, till after we had everything delivered and fitted. I have gotten a lot of compliments on our new bathroom and many friends wanting to know as to where I bought everything from. I have given your details to a few friends.”
Danielle, Bellevue Hill NSW
"Your level of customer service is something that is rare to find these days. Thank you so much for all your time and effort."
Margaret, Bellevue Hill NSW
“We are very grateful for your active participation in selecing the different components and fixtures for our project. They are perfectly coordinated and we are exceedingly pleased with the results, and especially the price!”
M. Dallow, Bellevue Hill NSW
"Dear Babak, Thank you and the team at ACS very much for all your wonderful help from start to finish. I look forward to doing more business with you. Many people have mentioned how much they like the vanity and bathroom accessories I purchased from you. I am sure the rest of your products are just as nice. I have given your website information to our construction and Interior Design Company who have been working on my home as they were also really impressed with the quality and price."
Pamela, Rosebay NSW
"Thank you so much for your excellent customer service. The vanity is beautiful......I love it."
Janice, Roseville NSW